If you need to change the delivery address, please contact our customer support team as soon as possible at helpglobalwinafrica@gmail.com. We will try to accommodate your request if the order hasn’t been shipped yet.
Delivery times vary depending on your location and the shipping method chosen. Typically, orders within South Sudan may take 3-5 business days, while international orders may take 7-14 business days. You will receive an estimated delivery date during checkout.
Yes, we offer international shipping. While we focus on customers within Africa, we also deliver to other countries worldwide. Shipping fees and delivery times vary depending on the location.
Shipping costs depend on the delivery address, weight, and size of the items. You can view the exact shipping cost during the checkout process before finalizing your purchase.
After your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track the status of your shipment on our courier’s website.
