How can I become a vendor on GlobalWin Africa?

To become a vendor, you need to create an account on our platform and apply to join our marketplace. After your application is reviewed and approved, you can start listing your products and services. Visit our “Become a Vendor” page for more information.

Do you offer product support or installation services?

Yes, we provide support and installation services for some products, particularly electronics and tech items. If you need assistance, please contact us prior to or after your purchase, and we will guide you through the support process.

Are there any product restrictions?

Certain products, such as perishable goods or digital downloads, may have restrictions based on your location or specific laws. Please check the product details for any restrictions before making a purchase.

What should I do if I received the wrong product?

If you receive the wrong product, please contact us immediately at helpglobalwinafrica@gmail.com or call +211929970585. We will arrange for the correct product to be shipped to you and assist with the return of the incorrect item.

Do you offer product warranties?

Some of our products, especially electronics and other high-value items, come with a warranty. Please refer to the product details on the product page or contact customer support to confirm if a specific product is covered by a warranty.