FAQ Category: Affiliates FAQs

If you miss the 14-day return window, we may not be able to process your return or exchange. However, please reach out to our customer support team, and we will do our best to accommodate your request depending on the circumstances.

Sale or discounted items may be returned if they meet the conditions of our return policy. However, certain promotions or clearance items may be final sale, in which case, returns or exchanges will not be accepted. Please check the product description for any specific return restrictions.

We offer a full refund for items returned in accordance with our return policy. If the item is returned damaged, used, or without the original packaging, we may issue a partial refund. Shipping fees are non-refundable, unless the return is due to an error on our part.

Once we receive your returned item, it may take up to 7 business days to inspect the product and process the return or exchange. Refunds will be issued to the original payment method once the return is approved. If you’re exchanging, we’ll ship the new item to you as soon as the return is processed.

The customer is typically responsible for the shipping costs associated with returns, unless the item is damaged or defective. If your return is due to our error or a defective product, we will cover the return shipping costs.