At GlobalWin Africa, we prioritize the privacy and security of our customers, vendors, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://globalwinafrica.online. By accessing or using our services, you agree to the terms outlined in this policy.

If you have any questions or concerns, feel free to contact us at support@globalwinafrica.online.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping addresses provided during account registration or checkout. Payment details are processed securely via third-party payment gateways.
• Non-Personal Information: Browser type, operating system, IP address, and other technical details to improve site functionality.
• Vendor Information: Details provided by vendors during registration, including business name, contact details, and product listings.
• Media Uploads: If you upload images or files, avoid including sensitive metadata such as location data (EXIF GPS).

2. How We Use Your Information

We use the collected data to:

• Process orders and transactions efficiently.
• Provide customer support and address inquiries.
• Enhance website performance and personalize your experience.
• Notify you of updates, promotions, or policy changes.
• Comply with legal obligations and prevent fraudulent activities.

3. Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

• Remember your preferences and login details.
• Track site usage and improve functionality.
• Provide personalized product recommendations.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

4. Sharing Your Data

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: For payment processing, shipping, and marketing.
• Law Enforcement: When required by law or to prevent fraud.
• Third-Party Integrations: If you engage with embedded content (e.g., videos, ads), those providers may collect data independently.

5. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and regulatory obligations.

Vendor and customer accounts can be deleted upon request. However, some data may be retained for tax, auditing, or security purposes.

6. Your Rights

As a user of GlobalWin Africa, you have the right to:

• Access and download the personal data we hold about you.
• Request the correction or deletion of inaccurate or unnecessary information.
• Opt-out of marketing communications.

To exercise these rights, contact us at support@globalwinafrica.online.

7. Data Security

We implement advanced security measures to protect your data, including SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure. You share your information with us at your own risk.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. Changes will be communicated via our website. We encourage you to review this page regularly.